Privacy Policy

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Motorcycle-auctions.com.au ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://motorcycle-auctions.com.au, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using Motorcycle-auctions.com.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Effective Date: April 19, 2026

1. Information We Collect

Personal Data You Provide Directly

We collect personal information that you voluntarily provide when you:

Create an account or register on our Site
Place bids or participate in auctions
Complete transactions or make purchases
Subscribe to our newsletter or mailing list
Contact us via email, phone, or contact forms
Participate in surveys, contests, or promotions
Post comments, reviews, or user-generated content

This personal data may include:

Full name and contact information (email address, phone number, postal address)
Payment information (credit card details, banking information, transaction history)
Identification documents (driver's license, passport, business registration details)
Bidding history and auction participation records
Preferences and communication choices
Any other information you choose to provide

Information Collected Automatically

When you access our Site, we automatically collect certain information about your device and browsing activity, including:

IP address and geolocation data
Browser type and version
Operating system
Pages visited and time spent on each page
Referring and exit pages
Click-stream data
Search queries
Device identifiers and unique user IDs
Mobile device information

Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our Site. These technologies allow us to:

Remember your preferences and login information
Understand how you use our Site
Deliver personalized content and advertisements
Measure the effectiveness of marketing campaigns
Prevent fraud and enhance security

We use both session-based and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device for a specified period. You can control cookie settings through your browser preferences, though disabling cookies may affect Site functionality.

For detailed information about our use of cookies and how to manage your preferences, please refer to our separate Cookie Policy.

Third-Party Information

We may receive information about you from third parties, including:

Payment processors and financial institutions
Identity verification services
Marketing and analytics partners
Social media platforms (if you link your account)
Other users who provide information about you

2. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery and Account Management

Creating and maintaining your account
Processing bids, purchases, and transactions
Sending transactional communications (confirmations, receipts, updates)
Providing customer support and responding to inquiries
Verifying your identity and preventing fraud
Facilitating dispute resolution

Marketing and Communications

Sending promotional emails, newsletters, and marketing materials
Notifying you about new auctions, products, or services
Conducting surveys and gathering feedback
Personalizing your experience and content recommendations
Informing you of policy changes or updates

Analytics and Improvement

Analyzing usage patterns and Site performance
Identifying trends and user preferences
Improving Site functionality, design, and user experience
Conducting research and statistical analysis
Testing new features and services

Legal and Security Purposes

Complying with legal obligations and regulatory requirements
Enforcing our Terms of Service and other agreements
Protecting against fraud, abuse, and illegal activity
Safeguarding the rights, property, and safety of our Company, users, and the public
Responding to legal requests from authorities

Advertising and Targeting

Delivering targeted advertisements based on your interests
Measuring advertising effectiveness and ROI
Creating audience segments for marketing purposes
Retargeting users across different platforms

3. Information Sharing and Disclosure

When We Share Your Information

We may share your personal information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment processors and financial institutions
Email service providers
Cloud hosting and storage providers
Analytics and data analysis companies
Customer support platforms
Marketing and advertising partners
Identity verification and fraud prevention services

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your data.

Other Users

In the context of auction transactions, we may share certain information with other users, including:

Seller information with buyers (name, contact details for transaction purposes)
Buyer information with sellers (name, contact details for delivery and communication)
Auction activity and bidding history (as appropriate)
Feedback and ratings

Legal Requirements and Law Enforcement

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Comply with applicable laws, regulations, or legal processes
Respond to lawful requests from government authorities
Enforce our Terms of Service and other agreements
Protect the security or integrity of our Site
Protect the rights, privacy, safety, or property of Motorcycle-auctions.com.au, our users, or the public
Prevent or investigate possible wrongdoing

Business Transfers

If Motorcycle-auctions.com.au is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you authorize a third-party application to access your account.

4. Data Security

Motorcycle-auctions.com.au implements comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Technical Safeguards

SSL/TLS encryption for data in transit
Secure socket layer (SSL) certificates on all pages collecting sensitive information
Firewalls and intrusion detection systems
Regular security audits and vulnerability assessments
Secure data storage with encryption at rest
Regular backups and disaster recovery procedures

Administrative Safeguards

Access controls and role-based permissions
Employee confidentiality agreements
Staff training on data protection and privacy practices
Incident response procedures
Regular security updates and patch management

Physical Safeguards

Secure facilities with restricted access
Surveillance and monitoring systems
Secure disposal of physical records containing personal information

While we implement robust security measures, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. Retention periods vary depending on the type of information and the purposes for which we use it:

Account information is retained while your account is active and for a reasonable period thereafter
Transaction records are retained for financial and legal compliance purposes (typically 7 years)
Marketing communications data is retained until you unsubscribe
Cookies are retained according to their expiration settings
Log files and analytics data are typically retained for 12-24 months

When information is no longer needed, we securely delete or anonymize it. However, we may retain certain information as required by law or for legitimate business purposes.

6. Your Privacy Rights and Choices

Access to Your Information

You have the right to request access to the personal information we hold about you. To exercise this right, please contact us at hello@motorcycle-auctions.com.au with a detailed request. We will provide you with a copy of your information within a reasonable timeframe, typically 30 days.

Correction and Updating

You have the right to request correction of inaccurate, incomplete, or outdated personal information. You can update certain information directly through your account settings, or you can contact us to request corrections.

Deletion and Erasure

You have the right to request deletion of your personal information, subject to certain exceptions. We may retain information as required by law, for legitimate business purposes, or to fulfill contractual obligations. To request deletion, please contact us at hello@motorcycle-auctions.com.au.

Opt-Out of Marketing Communications

You can opt out of receiving promotional emails and marketing communications by:

Clicking the "unsubscribe" link in any marketing email we send
Updating your communication preferences in your account settings
Contacting us at hello@motorcycle-auctions.com.au

Please note that even if you opt out of marketing communications, we will continue to send you transactional and service-related messages.

Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our Site.

Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing Do Not Track signals, and our Site does not respond to Do Not Track browser signals. However, you can use other tools to control data collection and use as described in this Privacy Policy.

Objection to Processing

You have the right to object to certain processing of your personal information. If you wish to object to specific uses of your data, please contact us at hello@motorcycle-auctions.com.au.

7. Third-Party Services and External Links

Analytics Services

We use third-party analytics services, such as Google Analytics, to understand how users interact with our Site. These services collect information about your browsing activity and may use cookies and similar technologies. These third parties have their own privacy policies governing their use of your information.

Advertising and Retargeting

We may use third-party advertising networks and platforms to deliver targeted advertisements. These services may collect information about your online activity across different websites and applications to provide personalized ads. You can opt out of targeted advertising through industry opt-out mechanisms or your browser settings.

External Links

Our Site may contain links to third-party websites and services that are not operated by Motorcycle-auctions.com.au. This Privacy Policy does not apply to external websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

Social Media Integration

If you choose to link your account with social media platforms or use social login features, we may receive information from those platforms in accordance with their terms and your privacy settings. We recommend reviewing the privacy settings on your social media accounts.

8. Children's Privacy

Motorcycle-auctions.com.au is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information and terminate the child's account.

Parents or guardians who believe their child has provided information to our Site should contact us immediately at hello@motorcycle-auctions.com.au. We comply with the Privacy Act 1988 (Cth) and other applicable Australian privacy laws regarding the protection of children's information.

9. International Data Transfers

Motorcycle-auctions.com.au is based in Australia. Your personal information may be transferred to, stored in, and processed in countries other than Australia, including countries that may not have the same level of privacy protection as Australia. By using our Site and providing your information, you consent to the transfer of your information to countries outside Australia.

When we transfer information internationally, we implement appropriate safeguards, including standard contractual clauses, to protect your information in accordance with applicable privacy laws.

10. Australian Privacy Compliance

Motorcycle-auctions.com.au complies with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). Our privacy practices are designed to ensure:

We collect personal information only when reasonably necessary
We use and disclose information only for purposes you would reasonably expect
We take reasonable steps to ensure information is accurate, up-to-date, and complete
We implement security measures to protect against misuse and loss
We provide access to your information upon request
We handle complaints and concerns about privacy practices

If you have concerns about our privacy practices, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Privacy Policy

Motorcycle-auctions.com.au may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting the updated Privacy Policy on our Site with a new "Effective Date"
Sending you an email notification if the changes are significant
Obtaining your consent if required by applicable law

Your continued use of our Site following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Motorcycle-auctions.com.au
Email: hello@motorcycle-auctions.com.au
Website: https://motorcycle-auctions.com.au
Address: Australia

We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13. Definitions

Personal Information

Any information about an identified individual or an individual who is reasonably identifiable, including name, contact details, identification numbers, location data, online identifiers, and factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

Processing

Any operation performed on personal information, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, transmission, erasure, or destruction.

Data Controller

Motorcycle-auctions.com.au, which determines the purposes and means of processing personal information.

Data Processor

Third parties who process personal information on behalf of Motorcycle-auctions.com.au under contract.

Last Updated: April 19, 2026

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